• 22, rue Saint-Louis, Lemoyne QC
  • https://support.syslogic.ca/
  • Office Hours: 9:00 AM – 5:30 PM

What is an MSP?

Because of limited resources many small businesses often can’t afford to have an IT department in house, but they still need the same support services and IT specialists that large companies enjoy. That is where managed services providers come in. Managed services providers (MSP) are an outsourced IT department. Just like you hire an accountant to handle your finances, a Managed Service Provider (MSP) takes care of the day-to-day responsibilities of an inhouse team. As an MSP, Syslogic, takes the proactive approach to monitoring and supporting your business so you can put all your energy into doing what you do best – running your business. Our job? We handle your tech stuff, keep everything running smoothly, and step in when there are any bumps in the road.

Why use Syslogic as an MSP?

Syslogic’s MSP service gives our partners a competitive edge by supplying them with a single point of contact for technical issues. This allows for a rapid response and minimum or no downtime. Your business is unique – and so are your tech needs. That’s why our services are flexible and can be tailored to fit your business like a glove. As your business grows, we’ll be there to make sure your tech keeps pace. That’s what makes our Managed IT services more than just a service. It’s a partnership that helps your business shine in the digital world.

Benefits of Managed Services for Small Business

  • IT Experts: Our tech team isn’t just any team. They are IT experts who are focused on the needs of small businesses.
  • Continuous Monitoring: Our partners enjoy 24/7 automated monitoring of in house and cloud infrastructure. This way potential risks and failures can be identified before they have significant impact.
  • Proactive Maintenance: Proactive maintenance and maintenance windows allows us to tackle problems when they are least likely to cause disruption.
  • Help Desk: Day to day operations often require minor interventions or short support sessions for minor issues. These support services are included in our monthly monitoring charges resulting in predictable monthly cost.
  • IT Security Services: Our monitoring service also covers workstation and network security. Failed login attempts are also monitored and investigated by live technical personnel rather than simply leaving the task to passive antivirus systems.

We are a trusted partner of healthcare providers, law firms, and property management companies along with many other types of small and medium sized businesses.

Security First Approach

Staying ahead of security breaches and cyber criminals is major concern of all business and the includes small businesses. With Syslogic handling your tech needs, you can trust that your business will stay up and running, with less downtime and no surprise tech expenses.